Computers and Technology, 25.04.2020 02:55 shippo
A user is experiencing slow performance with their computer. A technician suspects the computer has a virus and runs antivirus software. A virus is found and removed, but the performance issue is not resolved. Which of the following should the technician perform next?
A) Re-establish a new theory or escalate
B) Establish a plan of action to resolve the problem
C) Document findings, actions, and outcomes
D) Implement preventative measures
Answers: 1
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