Consider the Domino’s “Pizza Turnaround” and the Amy’s Baking Company “Baking Meltdown” case studies you read in this lesson. Based on their actions, which statement is most true?

A.) Domino’s customers were upset about long delivery times. That’s why the company promised to deliver pizzas in 30 minutes or else the customer would get it for free.

B.) Amy’s Baking Company responded to negative feedback on its social media page, and offered coupons to its fans to encourage them to come back.

C.) Domino’s listened to its customers’ complaints about how their pizza tasted. Then it used that information to create a better pizza.

D.) Amy’s Baking Company publicly admitted to not handling customer criticism well. Afterwards, it hosted a grand re-opening for its loyal fans.

5.a fishing rod is formed from a composite material of 0.5 kg of glass fibers embedded in a matrix of 0.5 kg of epoxy resin. the glass fibers are assumed to be long, continuous and unidirectional. to achieve a greater stiffness it is proposed to use a different composite that is comprised of long continuous carbon fibers that will be embedded in a matrix of 0.5 kg of epoxy resin. if the modulus of elasticity of the carbon fiber composite is 10% greater than the elastic modulus of the glass fiber composite, estimate the mass of carbon fibers that will be used to make the carbon fiber composite. assume the applied tensile stress is parallel to the direction of the long axis of the fibers. the epoxy resin, glass fiber, and carbon fiber have an elastic modulus of 5, 86, and 350 gpa respectively and a density of 1100, 2500, and 1800 respectively.