Danielle, a help desk technician, receives a call from a client. In a panic, he explains that he was using the Internet to research a new product when his computer emitted an alarm accompanied by a warning that a site had blocked his computer and that information was being stolen from the computer. The message included a phone number and a note to call the number within five minutes so that engineers could walk him through the removal process. What has happened to the customer computer?

The customer's browser has been hijacked by some attackers may be.

Explanation:

According to customer's explanation there is  possibility that that his data may be stolen and he has to disconnect computer from network and then call given number in order to get back his data.

answer: internal fragmentation is the difference between the (fixed) size of a memory hole and the data within in that memory. for example, if a 1,024 byte block of memory holds 800 bytes of data, then the 224 bytes difference is considered lost to internal fragmentation.

external fragmentation occurs when the sum of memory fragments is large enough to satisfy a request, but the holes are non-contiguous and the request cannot be satisfied. this can occur when memory is dynamically allocated and freed.

explanation:

the difference is right there dont you see it