Netflix shows to watch?

Which are steps taken to diagnose a computer problem? a) reproducing the problem and using error codes b) reproducing the problem and troubleshooting c) using error codes and troubleshooting d) using error codes and stepping functions

In the film "epic 2015," epic is the name for:

In microsoft word, when you highlight existing text you want to replace, you're in              a.  advanced mode.    b.  automatic mode.    c.  basic mode.    d.  typeover mode