Josh's boss asked him to write a letter to their customers explaining some upcoming price increases, but Josh was in a hurry to get off work, so he didn't take the time to get the information he needed to explain the increase. As a result, the e-mail was confusing and disorganized. Josh's e-mail has the characteristics of . ineffective communication
workplace communication
effective communication
barriers to communication

Holly created a professional development plan to explore how she could advance from her entry-level position to the next step in her career. she has identified her current skills and the skills needed for the job she wants. what should she do now? a) ask a colleague for advice about work-life balance b) identify her areas for improvement c) plan a vacation before she begins her new job d) wait until a position opens before continuing her plan