Dr. Thomas likes to follow up with her patients to make sure they were happy with their care. She sends all patients an email encouraging them to call her office with any questions or to schedule future appointments. Dr. Thomas chooses email as the for this communication.

lean media

Explanation:

Dr. Thomas uses email as a medium of lean media to convey messages.

Lean media may be defined as the source of conveying messages that are short or of lean capacity. It is meant for instant messages and message and information that is not considered to be of out most importance. Whereas a rich media is a video chat or face to face communication.

Dr. Thomas send emails to her patients to follow up with them and also encourages her patients to call her for appointments or any questions. She uses email as a source of lean media for this communication.

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answer(true);