Understanding and documenting the criteria before beginning work toward a goal is necessary to ensure the goal is O measurable
O attainable
O relevant
O specific

Evaluate the scenario below and indicate how to handle the matter appropriately. situation: michael received an e-mail from what he thought was his doctor’s office, requesting his social security number. since he had just been in to see his doctor last week, he replied to the e-mail with his social security number.