Allows someone browsing the internet to click on words or phrases, enter his or her phone number, and continue browsing

Web or Internet call-back technology

Explanation:

In a web or internet call-back technology, users are allowed to enter their phone numbers in a form on the website. This allows the owner of the website make communication with these users. Depending on the implementation, the provider of the call-back service might make an outgoing call from the owner of the website to the users and then they can connect together. It could also be such that, a message is sent to the owner of the website to prompt them to initiate a call to the web user.

Web call-back technology, among other things;

1. Will help improve business-consumer relationship.

2. Will help increase customer satisfaction.

3. Can help a business build, develop and maintain its reputation.

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