Fill in the Blank Complete the statement below with the correct term.
A
statement describes the problem and its conditions along with the changes you intend to make to address the problem.

Multiple Choice
Which option identifies the symptom of a problem in the following scenario?

A patient walks into the doctor’s office and says several things about his or her experience over the past few days.

I am out of medicine.
I am out of medicine.

I have influenza.
I have influenza.

I have a fever.
I have a fever.

I cannot sleep.
I cannot sleep.

Multiple Choice
Which option identifies an effective problem statement in the following scenario?

Chandra works for a software company that has been experiencing product failures, and is she tasked with providing a problem statement.

Our new software is not working correctly; it must be the team manager’s fault.
Our new software is not working correctly; it must be the team manager’s fault.

We cannot be held responsible for software crashes that occur outside of our building.
We cannot be held responsible for software crashes that occur outside of our building.

Our clients are really upset that our software continues to fail.
Our clients are really upset that our software continues to fail.

We must work toward fixing the software crashes that occur on a daily basis.
We must work toward fixing the software crashes that occur on a daily basis.