what term did don norman define as story that puts the operation of the system into context, weaving together all of the essential components, providing a framework, a context, and reasons for understanding?

a) click on any cells in the range of data

b) click the data

c) click sort& filter group, click sort

d) select the column to sort by and then select a sort order

e) select the next column to sort by and select the sort order

f) click ok