Han is new to using spreadsheet software. He has just started using it for work and constantly has the program crash on him. He knows that he will be
using this program a lot in the future, so he wants to learn as much as he can
about his spreadsheet software as possible. Which of the following might be
the best resource for Han to consult?
A. Maintenance
B. Vendor bulletin boards
C. Patches
D. Tutorials

Determine the time of the day and month of the year at which the peak sensible cooling load occurs for a top floor, north-eastern corner room of an office building in durban for the following conditions: floor area: 8 x 8 x 3 m east and north walls: 115 mm face brick (outside), 20 mm air space, 115 mm ordinary brick (inside) with 15 mm plaster roof construction: suspended plasterboard ceiling, 450 mm air space, 150 mm concrete, 75mm screed, waterproofing no heat transfer across other surfaces window area 3x 1,5 m high in north wall only. ordinary glass with venetian blinds. lights and occupants : from 07: 00 to 18: 00 average light density: 25 w/m2 number of occupants : 5 seated, light office work room temperature 24°c