3. You work in the marketing department for a specialty cycling store called Cycle Lot. Your job involves sending out advertisements and promotional offers to customers who have signed up for your VIP rewards program. Your manager mentions a mail merge program works well for this task. However, you aren't familiar with this type of program. a. Research what a mail merge program is. i. What is this type of program used for? (2 points) ii. What options are available with a mail merge program? (2 points)