In which part of the story " you, ma'am" is the young boy dragged to the house of mrs. jones? exposition rising action falling action climax what is the best way to describe the changes to the characters in the story " you, ma'am? " each character is viewed in a different way by the time the story concludes. each character becomes a different person once the rising action is complete. mrs. jones changes from a big scary woman into a kind, warm-hearted character. the boy changes from a bad purse-snatcher to a grateful visitor in the woman's home. question 9(multiple choice worth 5 points) (lc) what was one conflict that was resolved in the resolution? the characters learned to respect each other enough to discuss why the boy tried to grab the purse. mrs. jones took care of the boy's hunger. the boy asked for the money to buy shoes.