What does the word cranky mean in the text

Is a psychological tool in which a person creates a detailed mental picture of an event. select the choice that best answers the question. a. stereotyping b. imaging c. visualization d. mentoring

On sarah’s first day at work she is provided with a range of information technology tools that she can use to write, edit or create documents and accounting sheets, store information, make presentations, and so on. match there software their definitions.

What inference can you make about the narrator's point of view toward sudbury academy?