Can i get a imagine hook for my essay. my topic is empowerment

Which best explains this excerpt’s purpose in the novel’s plot structure? the excerpt creates conflict between characters as part of the rising action. the excerpt provides background information on a character as part of the exposition. the excerpt returns a character to equilibrium as part of the falling action. the excerpt is the point of greatest tension and acts as the climax.

To meet the needs of commuters in the industrial age, city planners implemented the use of phonographs. provided more horses and carriages. borrowed technology from railroads. constructed new telephone lines.

It is clearly expressed. what does that mean?