Which statement best describes the internal conflict in this passage?

A. Jenna is afraid she is not confident enough to confront Ms. Jenson.

Explanation:

In this excerpt, Jenna gives the impression of being very nervous and anxious, and of doubting her ability to confront Ms. Jenson. We can conclude this based on two facts. First, the passage states that when Jenna asked to talk to Ms. Jenson, her voice wavered, but she tried to look confident. The second is the fact that Jenna had to take a deep breath to gather courage before pleading her case.