From paragraph 11 of the excerpt of “there’s a man in the habit of hitting me on the head with an umbrella,” what conclusion might the reader draw about the main characters?

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a source card is mage during research to tell the facts about the source one is using.

is this the question?

the narrator is saying that the old lady made her feel uncomfortable. you know this because they say "i found that rather irksome", "perhaps it was her being so upright and trim", and "i don't think it was that, because i thought that quaintly pleasant." hope this !