Which presentation skill involves using words that make the audience feel welcome and involved?
a.
purposeful gestures
b.
volume
c.
enunciation
d.
conventions of language

I think it is A.

Explanation:

because when you give gestures you want them to be welcoming and kind

The presentation skill which involves using words that make the audience feel welcome and involved is the following one:

C. enunciation.

Explanation:

Enunciation is one of the pillars of speech clarity. Therefore, if there is good enunciation at the moment the lecturer uses a word that is important to the point he or she is trying to make, it strikes the audience and produces the desired effect.

squash

explanation:

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith