1. people like to have their own way. restate key idea 2. animals are required to adjust their living patterns to their environment. restate key idea 3.people often find it necessary to make adjustments in their lives because others won't. restate key idea 4. we should treat others like we would want to be treated. restate key idea 5. some people refuse to change. restate key idea 6.others' refusal to change for us may mean that we must change for them. restate key idea 7.others' failure to change provides the basis for our own refusal to change. restate key idea 8.sometimes we need to stay the same, even when others change. restate key idea 9.insisting that others adjust to us will prevent us from having to adjust to others. restate key idea 10.if we don't agree with others, we should act as though we do.