Which of the following is an example of a craft

In melville's "bartleby the scrivener," why does the narrator refuse to fire bartleby even after bartleby has told him he will never write for him again? select all that apply

Apolitical campaign showing the candidate wearing a hard hat and work shirt while touring a factory is using oa) glittering generalities. ob) transfer appeal. oc) testimonial. od) plain folks appeal.

What characteristics show passage 3 to be poetry?