What is consumer use?

Which sentence in this excerpt from leo tolstoy’s the death of ivan ilyich suggests that ivan ilyich felt his family and friends didn’t understand him and neglected him?

In the sentence above, which verb is the irregular verb? a. laid b. warmed c. removed d. walked

Why do you think frank tashlin titled this story  the bear that wasn’t? why didn’t the factory officials recognize the bear for what he was? why did it become harder and harder for the bear to maintain his identity as he moved through the bureaucracy of the factory?