What is the difference between their and there?

Read the thesis statement below and answer the question that follows. the life of the typical college student is characterized by time spent in many different areas. how can this thesis statement be improved?

What is the effect of narrator's word choice on the tone of this passage? the words "my heart shrank within itself" create a fearful tone. the words "better-omened" set a hopeful tone. the words "wounded his fellow" develop a remorseful tone. the words "struck harsh upon my ears" suggest an irritated tone.

Which of the following statement about conflict in the workplace is true?