You’re writing to a customer to inform her that your company will be replacing a faulty hair dryer. Which statement makes a good opening?

A.
Our company policy is to keep all our customers satisfied.
B.
I’m happy to tell you that you will receive a new hair dryer tomorrow.
C.
We’ve studied your complaint about the faulty hair dryer.
D.
We’ve been in the home appliance business for 25 years.

In at least two hundred words, discuss why "désirée's baby" is or is not relevant today.

Read the passage below and answer the question that follows. ‘you make me feel uncivilized, daisy,’ i confessed on my second glass of corky but rather impressive claret. ‘can’t you talk about crops or something? ’ i meant nothing in particular by this remark but it was taken up in an unexpected way. ‘civilization’s going to pieces,’ broke out tom violently. ‘i’ve gotten to be a terrible pessimist about things. have you read ‘the rise of the coloured empires’ by this man goddard? ’ ‘why, no,’ i answered, rather surprised by his tone. ‘well, it’s a fine book, and everybody ought to read it. the idea is if we don’t look out the white race will be—will be utterly submerged. it’s all scientific stuff; it’s been proved.’ in this passage, tom’s ideas about race relations come off as uncivilized. what literary device is fitzgerald using here?

Geoffrey is writing a paper investigating friendly-fire incidents in recent us military actions. which paragraph topic would be relevant to his paper and would therefore merit inclusion in his final draft? a) a paragraph criticizing us military actions in the viet nam war b) a paragraph discussing how friendly-fire incidents are investigated c) a paragraph describing what basic boot camp is like for a new army enlistee eliminate d) a paragraph discussing how hard an extended military service can be on a family