You set up a meeting with Storm, the warehouse manager at Arctic Winds to discuss the goods receiving process. There may be ambiguity in her description because no one knows what the proper procedure should be.

The answer is FOLLOWED.

Explanation:

Actually, PROCEDURES are meant to be FOLLOWED if proper results are to be obtained.

So, in the context FOLLOWED fits into the sentence.

Therefore, it can be written as:

You set up a meeting with Storm, the warehouse manager at Arctic Winds to discuss the goods receiving process. There may be ambiguity in her description because no one knows what the proper procedure should beFOLLOWED.

my dad purchased natural colorings in a specialty store