What could I as your instructor be doing to help you be more successful in this course?

you didn't list the options but im guessing it's resolving contradictions

"why don't you like me the way i am? " i cried. "i'm not a genius! i can't play the piano, and even if i could, i wouldn't go on tv if you paid me a million dollars! "

explanation:

the conflict between jing-mei and her mother is over jing-mei's piano lessons since her mother wants her to become a prodigy but she does not want to play it any more.

the answer is d, first person always relates to the speaker. i hope this : )

"the tune the he might never know again." this part build anticipation. dexter got extremely happy by the piano tune. he could see what he was living at that moment in his life throught this feeling. the reader might want to learn more about his happy life. in fact, he called it a state of   'ecstasy'. the fact that he had got in a mood of intense appreciation and that everything about him was extremely bright and glamorous might lead the reader to feel that this state of happiness may not last long. the two parts from the excerpt that exemplify the anticipation are: " the sound of the "; " it was a know again."