Match the following items.

1. a person who uses a product or service
format
2. types of text that help guide a reader's attention
consumer
3. used to help words or features stand out from other words in a document
glossary
4. used to find the page location of specific words or ideas
structural features
5. used to find definitions of words used in a book or document
index
6. document written to explain policies and procedures
procedural manual

choices: format, concumer, glossary, structural features, index, and procedural manual.

Read the excerpt from "save the redwoods."another, one of the finest in the grove, more than three hundred feet high, was skinned alive to a height of one hundred and sixteen feet from the ground and the bark sent to london to show how fine and big that calaveras tree was—as sensible a scheme as skinning our great men would be to prove their greatness.which  best  describes how the excerpt appeals to readers’ emotions? the excerpt provides facts about the tree, which impresses readers’ scientific minds.the excerpt describes how the tree traveled to london, which excites the readers’ sense of adventure.the excerpt compares the tree to a person, which makes readers feel sympathetic toward the tree.the excerpt explains how to skin a tree, which makes readers feel awed at the height of the tree.