Which text elements show that this is a workplace document? Select four options.

a step-by-step procedure for workplace processes

an explanation of a key detail in a company policy

a line showing the date the document was sent

a reference to the employer as the sender

a direct address to the company’s employees

Date: January 15, 2018

From: Jamal Louis, Regional Manager of Cozy Clothes Ltd.

To: All Cozy Clothes Ltd. employees

Beginning February 1, employees returning clothing and accessories to the store may not receive a cash refund. Instead, a store credit will be issued in the form of a gift certificate.

Please remember that all of the rules for a customer return still apply. Only items purchased less than six weeks ago are eligible for return. Additionally, returns cannot be made without a receipt or the credit card with which the item was originally purchased.