Read the e-mail from your customer in the eResource Write an e-mail responding to this complaint and then describe elements
to consider before you send the message to the consumer. Finally, evaluate the consumer's communication. How might you
improve the message to make it more appropriate and effective?

What is the meaning of the word "internalize" as it is used in the following sentence? (4 points) try to internalize the vocabulary words you have read. forget describe learn rewrite

Which element in the room does the narrator in the yellow wallpaper focus on through much of the story

Match each poem with the subculture or counterculture from which it came. hip–hop counterculture feminist counterculture beat generation a. "pay attention, here's the thick of the plot/i pulled up to the corner at the end of my block/and that's when i saw this beautiful girly–girl walkin'/i picked up my car phone to perpetrate like i was talkin'" (jazzy jeff and the fresh prince) b. "for no church told me/no guru holds me/no advice/just stone/of new york" (jack kerouac) c. "you fit into me/ like a hook into an eye/a fish hook/an open eye" (margaret atwood)