First impressions to all the characters in and then there was none.

the answer is a).

the correct answer is the following.

one of the groups i belong to is the boy scouts. this is a problem-solving group because it has tasks that we need to solve in order to other people in different activities such as the rescue of lost pets, or elder people in need.

the other group i belong to is kids pro environment, and is an information-sharing group that tries to create conscience about the risks and problems that generate pollution in our cities. we share information to other students and parents on the importance of keep our communities clean and our skies clear.  

the correct answer is a "it describes nora and mrs. linde's relationship". opcions b and d are not related to the content of the passage in any way. option c could be appropiate but it does not fully capture the effect of the dialogue, while option a is quite appropiate, since the dialogue not only exemplifies the relationship between the characters, but it also captures the effect in the excerpt. we get to know that mrs linde bosses around and already knows nora.