20. Rewrite the following ineffective adjustment letter saying “Yes.” Dear Mr. Smith:
We are extremely sorry to learn that you found the suit
you purchased from us unsatisfactory. The problem
obviously stems from the fact that you selected it from
the rack marked “Factory Seconds.” In all honesty, we have
had a lot of problems because of this rack. I guess we
should know better than to try to feature inferior
merchandise along with the name-brand clothing that we
sell. But we originally thought that our customers would
accept poorer quality merchandise if it saved them some
money. That was our mistake.
Please accept our apologies. If you will bring your
“Factory Second” suit to us, we will see what we can do
about honoring your request.
Sincerely yours,

faith or loyalty when pledged in a solemn agreement or undertaking.

a. "to practice" is the best phrase to complete the sentence.

explanation:

during the summer, she likes to practice her soccer skills so that she is ready to play in the fall.

(note that : all the other options "the practicing of", "practice for" and "to do a practice on" are inappropriate as they make the sentence grammatically incorrect.)

may we see the excerpt?

this essay written by james baldwin “if black english isn’t a language, then tell me, what is? ”, relates about the fact that language can not only be used for communication, but also to classify and judge them.

question:   according to “if black english isn’t a language, then tell me, what is? ” how have black english and american english influenced one another?

answer: a. black english has enriched american english.