Which word is an antonym for
"pertinacity"?

What is the most likely reason schlosser uses a direct quotation in this example excerpt from fast food nation

Have you ever contributed to “social media outrage” (using your social media accounts to boost the anger about a contemporary issue by forwarding it, liking it, etc.) without stopping to think who might’ve originated the message or what the originator’s motives might’ve been? provide example.

2.she could not believe the such a vile act would be committed .