She smiled and said, "Hi, Victor.” He smiled back and said, "Yeah, that's me.” His brown face blushed. Why hadn’t he said, "Hi, Teresa,” or "How was your summer?” or something nice?

This excerpt best expresses the story’s

resolution
climax
setting
conflict

Conflict

Explanation:

The conflict of the story is the main problem of the story. In this story, Victor is nervous when talking to Teresa, since he likes her. This will eventually set up a problem in the future.

the pronoun reference replaces a noun, but you have to make sure there's no room for confusion.

in the first sentence "her" could be referring to shely or to the sister. the answer there is "shelly called her sister and told her about the new baby."

in the second sentence "it" could be referring to the roof or the floor. the answer there is "since the roof leaks on the family room floor, we need to repair the roof."

remember, the goal of an adjective clause is to add more information to a noun or a pronoun. as you can see from the examples above, you can add information by including a longer adjective clause or tighten up a sentence by turning the adjective clause into an adjective phrase.