Analyze the problem statement. Select the correct answer. Vision: We want improved customer satisfaction. Issue: It may be that we have too many products. Method: Design new software to track customer repairs and complaints. This problem statement is not clearly written. This is a clear, well-defined problem statement. This problem statement will help solve the problem. This problem statement is specific.

One way to show a character is a) to use dialogue b) use dynamic sentences c) interview friends d) share details

Read the excerpt from the poem "growing up italian" by maria mazziotti gillan and answer the question that follows. when i was a little girl, i thought everyone was italian, and that was good. we visted our aunts and uncles, and they visted us. the italian language smooth and sweet in my mouth. in kindergarten, english words fell on me, thick and sharp as hail. i grew silent, the italian word balanced on the edge of my tongue and the english word, lost during the first moment of every question. source: gillan, maria mazziotti. "growing up italian." poetrymagazine.com. poetry magazine, n.d. web. 30 mar. 2011. what is the tone of this poem? what does the tone reveal about the speaker of the poem and the conflict she faces? based on this excerpt, what can you predict about the theme of the poem?

In "i am offering this poem" what does baca's use of the metaphor" so it is a pot full of yellow com/ to warm your belly in the winter" show that he wants for the poems subject?