Rewrite the sentences to report the situation. 1. Customer: Do you remember me? I bought some trainers here last month.
2.Customer: They are not working. Do I look any thinner? I'm not! I'm the same weight now as I was four weeks ago.
3. Customer: You made false claims about the trainers. Don't offer me a replacement. I want a refund.
4. Shop assistant: I can't refund you today because I need my manager's permission. Can you come back tomorrow?

The next day:
5. Customer: How can I get a refund? These trainers haven't made me lose weight.
6. Manager: Oh, I'm sorry. You have twenty-eight days to return purchases. From today, it's twenty-nine days since you bought them.