How has the author been affected by her experience working for an “American“ family? What decision does the experience lead her
to make in paragraph 42?

11. why is it important to use positive language in business messages?

What are the benefits of secondary source

Key events - what happens? what do we learn about the character in this event? or how does the event change the character? what is the author’s message in each set of events you have identified? 1.bruno and his family move from berlin to auschwitz due to the move he learns of the camp which leads to another key event. 2.bruno meets shmuel when they meet, they become friends which in turn towards the end leads to their untimely demise.