As Sofia is talking with her friends, she notices Jackie is looking at a magazine. Sofia concludes, based on Jackie's nonverbal communication, that Jackie is not interested in what she is saying. Through which step in the DECIDE process did Sofia filter Jackie's nonverbal communication?

Evaluate the receiver and the situation

Explanation:

The DECIDE process establishes a series of steps that must be taken for an individual to make a decision. The word "DECIDE" is one where each letter means a step for decision making to take place. These steps are: D = define the problem, E = establish the criteria, C = consider all the alternatives, I = identify the best alternative, D = develop and implement a plan of action, and E = evaluate the receiver and the situation.

When sofia realizes that in the middle of the conversation between her and her friends, Jackie is looking at a magazine instead of paying attention to the conversation, she assesses the situation and the receiver and realizes that JAckie is not interested in the conversation, even though Jackie doesn't speak any word.