Imagine you work in the medical records department of a large clinic. When you check the voicemail one morning, there is a message from Mrs. Jones, a patient’s wife. She is unhappy because the office has refused to release her husband’s medical records to her. Releasing the records to Mrs. Jones would be a violation of the patient’s privacy. You must respond to Mrs. Jones. Decide what medium you will use to most effectively communicate your message (phone, email, text message, etc.) and compose the response you will provide to her.

Affixes can provide an element of difference between similar words. choose the correct word in the set below. you may use a dictionary for . the concept of grace is in christ's resurrection. implicit explicit

Which two parts of this excerpt from mary shelley’s frankenstein reveals information about the setting? (it was on a dreary night of november that i beheld the accomplishment of my toils.) with an anxiety that almost amounted to agony, (i collected the instruments of life around me, that i might infuse a spark of being into the lifeless thing that lay at my feet. it was already one in the morning; the rain pattered dismally against the panes, and my candle was nearly burnt out) when, by the glimmer of the half-extinguished light, i saw the dull yellow eye of the creature open; it breathed hard, and a convulsive motion agitated its limbs. (how can i describe my emotions at this catastrophe), or how delineate the wretch whom with such infinite pains and care i had endeavored to form? his limbs were in proportion, and i had selected his features as beautiful. beautiful! great god! (his yellow skin scarcely covered the work of muscles and arteries beneath; his hair was of a lustrous black, and flowing; his teeth of a pearly whiteness; ) but these luxuriances only formed a more horrid contrast with his watery eyes, that seemed almost of the same color as the dun-white sockets in which they were set, his shriveled complexion and straight black lips.

Read this excerpt from i never had it made. "it's all that ought to count," he replied. "but it isn't. maybe one of these days it will be all that counts. that is one of the reasons i've got you here, robinson. if you're a good enough man, we can make this a start in the right direction. but let me tell you, it's going to take an awful lot of courage." he was back to the crossroads question that made me start to get angry minutes earlier. he asked it slowly and with great care. "have you got the guts to play the game no matter what happens? " "i think i can play the game, mr. rickey," i said. the next few minutes were tough. branch rickey had to make absolutely sure that i knew what i would face. beanballs would be thrown at me. i would be called the kind of names which would hurt and infuriate any man. i would be physically attacked. could i take all of this and control my temper, remain steadfastly loyal to our ultimate aim? which is the central idea of this excerpt?