In the space provided, construct a clear and concise letter to the appropriate representative of a company you have had a negative experience with. This may be a service or a product that didn't meet your expectations. View the rubric; use it
to guide your writing.

What can be inferred from the following sentence in the passage? then he asked me my name. scarcely had i uttered it when he made a gesture of astonishment. a) the sentence implies that the attendant knows the colonel. b) the sentence implies that the colonel is giving up on life. c) the sentence implies that the attendant is going to get fired. d) the sentence implies that the colonel recognizes the attendant's name.