Which of these is a theme of "Wiley, His Mother, and the Hairy Man"?

Which sentence in this excerpt from leo tolstoy’s the death of ivan ilyich suggests that ivan ilyich felt his family and friends didn’t understand him and neglected him?

The balance includes both the fees for service and the shipping charges. is this sentence incomplete or complete?

Direct characterization includes select all that apply. statements by the author about a character's personality statements by the author about a character's appearance statements by the author about what a character is like statements by the character about what they hate