What can't talk but will respond to you

Which sentence in this excerpt from frances hodgson burnett’s a little princess shows indirect characterization? it was just then that miss minchin entered the room. she was very like her house, sara felt: tall and dull, and respectable and ugly. she had large, cold, fishy eyes, and a large, cold, fishy smile. it spread itself into a very large smile when she saw sara and captain crewe. she had heard a great many desirable things of the young soldier from the lady who had recommended her school to him. among other things, she had heard that he was a rich father who was willing to spend a great deal of money on his little daughter. "it will be a great privilege to have charge of such a beautiful and promising child, captain crewe," she said, taking sara's hand and stroking it. "lady meredith has told me of her unusual cleverness. a clever child is a great treasure in an establishment like mine."

"the bane of the internet" is written in first-person subjective point of view, so the narrator a) tells the story as it is happening b)tells the story as it is happened in the past c)is a minor character who tells the story as it is happening d)none of the above

What role should teachers play in creating tolerance environment for students?