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English, 22.11.2020 01:00 talarleonard0

Jennifer is talking to a customer who is returning a faulty device. She smiles and says, "Sir, we will be replacing your product with a new one." Her communication
Wade is talking to his manager, who is worried about a report that shows a drop in the company's market share. Wade says in a
cheerful tone, "I double-checked the report, and the figures were misprinted. We have actually done very well." His communication


Jennifer is talking to a customer who is returning a faulty device. She smiles and says, Sir, we w

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