Brainliest promised! very easy! please help! A, B, C or D answers on second picture!

i do not know what the passage is but i can give some examples

1. repetitive phrases may be used to create a emphasizing tone

2. pauses in sentences are used to create a dramatic effect but can also be suspenseful

3. using lots of exclamation marks and loud speech such as words in all caps can be creating a excited or possibly angry tone.

4. using lots of questioning phrases my mean that they are in suspicion of something.

5. using lots of questionable statements or questions can imply of a sneeky or sly tone.

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

correct answers:

c. they use panels.

d. they include images and words.

e. they contain gutters.

hello!

"hidesato showed not the least sign of fear. he tried to calm the dragon king: don't be afraid. i shall surely kill the centipede."

hope this .