Can yall help me please

What is another word for opinion in a persuasive argument

Mr. culpepper has disdain for his students and does not respect them. mr. culpepper is trying to create a supportive environment for his students. mr. culpepper does not know his students and does not try to know them. mr. culpepper wants to his students but does not know how to do it.

Nthis excerpt from act v of shakespeare's romeo and juliet, friar laurence's letter to romeo is not delivered due to circumstances beyond his control. what is the conflict in the scene?