Imagine you work as a customer service representative for a sporting goods store called Great Outdoors. One partner will play the customer service representative answering the phone and the other will be the customer calling the store. Both partners will take a turn playing each role. A) Answer the phone when a customer calls with a question.

"Hello.  This is the Great Outdoors, your sporting goods store.  You're welcome."

Explanation:

The above brief introduction will be a suitable response to a customer's phone call.  First, it reassures the customer that she has come to the right place.  And then, it proves that the customer can get answers to her questions.  This opener will be followed by the customer's detailed questions and the solutions that Great Outdoors can offer to satisfy the customer's needs.

they used personification to make the truck seem mean and violent.

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an argumentative essay presents objectively a topic and its main characteristics. besides, it states all this information and facts by giving authentic and substantiated proof to the audience. by contrast, a persuasive text purpose is to convince the audience about some facts by presenting them according to his/her emotions and feelings. the main purpose of a persuasive text is to convince the audience to agree with the author´s opinion. on the other hand, in the argumentative essay, the author leads the writer to recognize his/her point of view as the correct one.