Hi, I am the new Moderator I am planning on making this a safer and better site for everyone. I know we've been having a lot of issues lately but if you work with us and stay patient everything will be just fine. Thank you for picking me as a new Moderator I will not disappoint you. We are a community.

haha ok good luck and ty for free points :)

Explanation:

anne's craft goods

123 e mason drive, johnson, ms

12345

to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

that is true because that is something they fulfill for their work.