You were treated rudely by a salesperson in a department store. You are very upset about the matter and want to let the management know. What type of
business letter would be the most appropriate?
A. A letter of complaint
B. A letter of inquiry
ОО
C. A letter of thanks
OD. A letter of employment

It will be through raising high the prestige of your administration by success in short-range recovery, that you will have the driving force to accomplish long-range reform. on the other hand, even wise and necessary reform may, in some respects, impede and complicate recovery. what is the purpose of the transitional phrase on the other hand in this excerpt? a) it provides a counter-argument to the writer's main ideas. b) it provides a hypothetical situation for the reader to ponder. c) it provides additional evidence in favor of the writer's argument. d) it provides information about laws that are opposed to the writer's argument.