Explain how the Johnny's reason for cutting their hair is different than the courts.
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Explanation:

When they realize that they are running from the law, Johnny cuts and bleaches Ponyboy's hair in an effort to blend in and disguise his appearance. Ponyboy in turn cuts Johnny's hair. ... So the boys' new short haircuts offer them more than disguise; they symbolizes the fact that they are cutting their ties with the past.

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the answer is a, c, d, e

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith