1 The author wrote this article to? A explain the difference between businesses that sell goods and those that provide services B persuade business owners to provide better customer service с encourage readers to complain when they receive poor service D point out the need for businesses to respond to complaints of their customers​

Match the term to the correct example. 1. allusion juliet: else would i tear the cave where echo lies, / and make her airy tongue more hoarse than 2. imagery chorus: that fair for which love groan’d for and would die, / with tender juliet match’d, is now not fair. 3. personification friar laurence: therefore love moderately; long love doth so; / too swift arrives as tardy as too slow. 4. foreshadowing romeo: the brightness of her cheek would shame those stars / as daylight doth a lamp.