2. Audience - The audience is comprised of people who can in some way act on this exigence Whois Claudius' primary audience and how does that influence his choices? Who is Claudius' secondary
audience and how does that influence his choices?

Primary Audience/Influence on Language Choices – List specific words/phrases that seem to be specifically designed to resonate with this particular audience.Secondary Audience/Influence on Language Choices (when appropriate – there is not always a secondary audience). List specific words/phrases that seem to be specifically designed to resonate with this particular audience.

Explanation:

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

the answer is b. an opposing veiwpoint

explanation:

trust me 100%