Question 11) Drag each tile to the correct location.

Drag each example to the correct type of negative message.

Due to a problem with our system, we were unable to deliver your order as requested.
Thank you for your feedback. May we contact you by email to discuss a solution to your problem?
Because we have a 30-day return policy, we will not be able to send you a replacement.
We regret that you experienced poor service at our café.
We are offering you a free meal on your next visit to make up for it.